At Zylozax Shedz (zylozaxshedz.shop), we sell chairs. This Shipping Policy outlines our order processing times, delivery timeframes, shipping carriers, and shipping terms for all orders placed on our website.
Free Shipping Across the United States
We ship nationwide across the United States. We provide Free Shipping ($0.00) on all orders throughout the United States, with no minimum order value and no hidden shipping or handling charges.
Order Processing Time and Business Hours
- Processing Time: All orders are processed, prepared, and packed for shipment within 1 to 2 business days (Monday – Friday, excluding U.S. federal holidays).
- Business Hours: Our fulfillment and support team operates Monday – Friday, 9:00 AM – 9:00 PM EST (Eastern Standard Time).
- Order Cut-Off Time: Orders placed before 9:00 PM EST on a business day (Monday – Friday) begin processing on the same business day. Orders placed after 9:00 PM EST, on weekends (Saturday – Sunday), or on U.S. federal holidays will begin processing on the next business day.
Shipping Delivery Time and Carriers
- Shipping Delivery Time (Transit Time): Once your order has been dispatched, delivery takes 2 to 4 business days (Monday – Friday).
- Total Estimated Delivery Time: 3 to 6 business days from the date of your order (1 to 2 business days processing time + 2 to 4 business days delivery time).
- Shipping Carriers: We ship all orders through trusted carriers: USPS, UPS, and FedEx.
Order Tracking
Once your order is shipped via USPS, UPS, or FedEx, you will automatically receive a shipping confirmation email containing your tracking number and a direct tracking link. Please allow up to 24 hours for the carrier’s tracking system to show active scan updates.
Address Changes and Delivery Issues
Please ensure your shipping address is complete and accurate at checkout. If you need to update your delivery address before your order ships, or if your package is delayed or arrives damaged in transit, please email us immediately at support@zylozaxshedz.shop during our business hours (Monday – Friday, 9:00 AM – 9:00 PM EST) so we can resolve the issue promptly.
Contact Information
For any shipping or delivery inquiries, please contact us:
- Store Name: Zylozax Shedz
- Business Address: 603 Beach Ave, Rochester, New York, 14612, United States
- Business Email: support@zylozaxshedz.shop
- Business Time: Monday – Friday, 9:00 AM – 9:00 PM EST